Testimonials

Read what food lovers and customers had to say! These letters arrived over the years of the business and were treasured enough to publish then — and to preserve now, with names abbreviated for privacy. They say more about what a good seafood box can mean than any catalog copy ever could.

The Lobsters Named Frankie

"Thought you might like to see some very happy customers! At first, both boys insisted that the lobsters I sent were pets only — they didn't want to cook them, and named each one. They finally got over it and gingerly helped their mom and grandma 'baptise' the lobsters. The last one into the pot was named Frankie. The littlest one told me Frankie tasted best of all, 'cuz he helped cook him!

My sister said there was an unbelievable amount of food. They polished off the lobsters, had each a bowl of chowder, did all the mussels in a white wine butter sauce, and steamed part of the clams. She had all the shrimp for the next evening's dinner — and froze most of the chowder after telling me it was the most delicious she'd had in a long time. Remember I was worried there wouldn't be enough for five people? Everyone had so much fun participating in the cooking adventure and the eating, they doubt they'll ever have a more memorable feast."

Impeccably Packaged, Says Brooklyn

"I have been ordering seafood online for the past two years from the same two companies loyally, until I came across your beautiful website and decided to give you a try. I'm so glad I did. The seafood arrived as scheduled and was so impeccably packaged — fillets in labeled containers instead of shoved in a bag, everything so well iced and insulated that I have no doubt it would have lasted days on my porch in very hot summer weather. The seafood is extremely high quality and very fresh, just as your name says. I put the magnet on my fridge and will only be ordering from Quality Fresh Seafood from now on."

What the Letters Have in Common

Reading them again, three themes repeat: the food arrived cold and lively (the packaging standard our delivery guide describes), there was more than anyone expected (clambakes are generous by design — see the clambake page), and the meal became an event — children naming lobsters, families crowding one pot, chowder rationed into the freezer like treasure. That, more than anything, is what this site hopes its recipes and guides help you recreate.

The Five-Star Habit

"Five Star Service" was the tagline that ran across the old footer, and the letters explain what it meant in practice: a real person watching each order from the tank to the truck, fillets packed in labeled containers rather than loose bags, a refrigerator magnet tucked in like a handshake, and the standing offer to make it right the same day if anything arrived less than perfect. None of that is complicated. All of it is rare. If you order seafood from anyone today, these letters are a fair checklist for what you should be able to write about them afterward. And if a meal from these guides produces a Frankie story of your own — a lobster named, a chowder rationed, a porch box opened to applause — the contact form would love to hear it.