How is ordering seafood from Quality Fresh Seafood, LLC
different than just going to the local supermarket and purchasing seafood?
Are your fresh fish fillets really fresh or have they been
previously frozen?
How safe is it to shop online?
What is your privacy policy and how is my information used?
What should I do if my shipment arrived damaged?
What is your return policy?
I'm not sure what gift to select for my recipient. Can you help?
What days are available for delivery?
How are the orders packaged?
Do I have to be home to receive my order?
Where are you located?
What are your shipping & handling rates?
How is ordering seafood from Quality Fresh Seafood, LLC
different than just going to the local supermarket and purchasing seafood?
When you order fresh seafood from Quality Fresh Seafood, LLC, you can be
confident that you are receiving the very best. We have partnered with some of
the best seafood distributors in the North East to bring you the freshest and
highest quality seafood available. Seafood purchased from us is always fresh.
There have been extremely strict quality and temperature control procedures
put in place to ensure that your seafood arrives at you door at the peak of
their freshness. Here you can find your favorite Quality Fresh Seafood ranging
from Seafood, Lobster, Live Lobster, Lobster Tails, Crab, Alaskan Crab Legs,
Clams, Oysters, Salmon, Tuna, Fresh Seafood, Smoked Seafood, Chowder,
scallops, and Caviar. All fresh fish is graded off the boats, hand cut, and
graded again to ensure that only the highest quality seafood is shipped to our
customers.
Seafood purchased at the supermarket may have been on trucks for long periods
of time and may have been in the supermarket for long periods of time, without
the proper temperature control. This allows for a buildup of bacteria and rot.
Seafood from the supermarket may have also been frozen and thawed many times,
resulting in much degradation in quality and freshness. When you order from
us, you can be sure that you are receiving the freshest and highest quality
seafood available; from the ocean directly to your front door.
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Are your fresh fish fillets really fresh or have they been
previously frozen?
All fish fillets purchased from us are fresh off the boats to your door. We
deliver the freshest and highest quality seafood available. None of our fresh
fillets are ever frozen and stored waiting for order fulfillment. Fresh fish
is processed daily to ensure that our customers receive their fillets at the
peak of their freshness. When you buy from us, you can be confident that what
you are purchasing is fresh. Once you try our fresh fish fillets, you will
never settle for previously frozen fish again.
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How safe is it to shop online?
It is completely safe to use our online ordering system. Our system uses SSL
(Secure Socket Layering) to protect your credit card information. SSL is a
protocol developed by Netscape to encrypt and secure private information as it
transmitted over the internet.. This is currently the e-commerce industry
standard.
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What is your privacy policy and how is my information used?
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
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What is your return policy?
We stand behind every package we ship. Your satisfaction is guaranteed. Though
rare, unfortunately, sometimes packages or packaged items are damaged due to
rough handling during delivery. If this happens, please contact us
immediately. We will promptly handle your situation. Do not discard any of the
products. If needed, we will have FedEx pickup the package from your location
and gladly replace your order or issue a refund. We want every customer to be
completely satisfied with our outstanding service and dedication to
excellence.
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What should I do if my shipment arrived damaged?
Please see above for our return policy.
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I'm not sure what gift to select for my recipient. Can you
help?
We have simplified the gift decision process by bundling our popular items
into great packages. Please take a look at our Deluxe Packages for some great
gift ideas. You also have the choice of sending someone a Gift Certificate.
The Gift Certificate is popular and simple to order. We email the recipient
their gift certificate as soon as you place the order.
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What days are available for delivery?
You can specify a future delivery date during checkout. Please take a
look at our Shipping section for more details.
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How are the orders packaged?
All seafood is packaged in a specially designed insulated foam box with frozen
gel packs. The foam box is set in a corrugated box for shipment. All packages
are packed very carefully to prevent damage during shipping.
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Do I have to be home to receive my order?
No. All orders are shipped with a signature release. If you live in a single
residency, FedEx will leave the package at your home. Fedex shipments to
apartments and condos must be received by a person, or have an office (front
desk) where the package may be left. Please take a look at our Shipping
section for more details.
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Where are you located?
Our order fulfillment (packaging and shipping) partners are located in Bourne, Massachusetts to ensure that you receive the freshest and highest quality
fresh seafood available, directly from the source.
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What are your shipping & handling rates?
Our shipping and handling rates are for FedEx Overnight delivery. Please take
a look at our Shipping Section for details.
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